Last updated: 01 May 2025

Atelier Boanta (“we,” “us,” or “our”) is committed to safeguarding the privacy of visitors and customers of atelier-boanta.ch (the “Site”). This Privacy Policy explains how we collect, use, share, and protect your personal information whenever you interact with our Site or place an order. By accessing or using our Site, you agree to the practices described herein.

1. Who We Are

Atelier Boanta operates as a sole proprietorship under Swiss law, with its principal place of business at Dialogplatz 10, 8400 Winterthur, Switzerland. We serve as the data controller for any personal data processed through this Site. If you have questions or wish to exercise your data-protection rights, please contact us at contact@atelier-boanta.ch or by mail at the address above.

2. Information We Collect

When you visit our Site, we automatically capture device and usage details—your IP address, browser type and version, operating system, time zone, pages viewed, referring URLs, and clickstream data—using cookies, server logs, web beacons, tags, and pixels. We refer to this as “Device Data.”When you create an account, place an order, or contact us, we collect the information you provide: your name, billing and shipping addresses, email address, telephone number, and payment details. We refer to this as “Order Data.”

3. How We Use Your Information

We use your Order Data to process and manage your purchases: charging your chosen payment method via our integrated payment service providers, arranging shipping, handling returns, and sending you confirmations and invoices. We also use it to communicate with you and to provide customer support.Your Device Data is used to secure and improve our Site—to detect fraudulent activity, resolve technical issues, analyze usage patterns, and measure the effectiveness of our marketing.With your consent, we may send you newsletters, promotions, or personalized recommendations based on your Site activity. You can withdraw that consent at any time by using the unsubscribe link in our emails or by contacting us directly.

4. Legal Basis for Processing

We process your data when necessary to perform our contract with you (for order fulfillment), to comply with legal obligations (tax and accounting laws), on the basis of your consent (for marketing and non-essential cookies), and under our legitimate interests (for Site security, fraud prevention, and customer service), provided those interests do not override your rights.

5. Sharing Your Information

To operate our Site and fulfill orders, we share your Personal Data with:

• Hosting & Platform Providers: Infomaniak (hosting) and Wix.com (site platform)

• Payment Service Providers: the external services we integrate to process your payments

• Shipping Partners: Swiss Post and other carriers as needed

• Email & Marketing Tools: providers such as Mailchimp for newsletters and communications

• Analytics & Advertising Partners: tools like Google Analytics and social-media pixels for site insights and targeted ads

Each of these partners is contractually bound to safeguard your information. We may also disclose Personal Data to legal authorities when required by law, or to prospective buyers in a merger or sale, under strict confidentiality.

6. International Transfers

Where we transfer data outside the EEA, we rely on Switzerland’s adequacy decision or Standard Contractual Clauses to ensure your data remains protected.

7. Cookies & Consent

We deploy only essential cookies by default. Analytics and marketing cookies are set only after you opt in via our banner. To change your choice, clear that cookie in your browser and reload the Site, or manage cookies directly in your browser settings.

8. Marketing & Newsletters

If you have ordered from us and not opted out, we may email you about related products (legitimate interest). If you subscribe without ordering, we rely on your consent. You may unsubscribe any time via the link in our emails or by emailing contact@atelier-boanta.ch. To opt out of targeted ads, use the opt-out tools provided by Facebook, Google, Pinterest, or the Digital Advertising Alliance.

9. Your Rights

You may request access to, correction of, or deletion of your Personal Data, restrict or object to its processing, and obtain a portable copy. To exercise these rights, contact us at contact@atelier-boanta.ch. If you believe we have not complied with the Swiss FADP or EU GDPR, you may lodge a complaint with the Swiss FDPIC (https://www.edoeb.admin.ch) or your local EU supervisory authority (https://edpb.europa.eu).

10. Data Retention & Breach Notification

We retain data only as long as necessary: accounting records for up to ten years, order histories for six years, support inquiries for two years, and logs for six months. In the event of a breach posing risk to your rights, we will notify the Swiss FDPIC or relevant EU authority within 72 hours and inform affected individuals without undue delay.

11. Children’s Privacy

Our Site is intended for users aged 18 and over. We do not knowingly collect Personal Data from minors under 18 without parental consent. Any such data discovered will be deleted promptly.

12. Updates to This Policy

We may revise this Privacy Policy to reflect changes in our business, technology, or legal obligations. The updated policy will be posted here with a new “Effective Date.” Continued use of our Site indicates your acceptance of the revised policy.

13. Contact Us

For any questions or to exercise your privacy rights, please reach out to:Atelier Boanta
Dialogplatz 10, 8400 Winterthur, Switzerland
Email: contact@atelier-boanta.ch